Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAPOLIM003A Mapping and Delivery Guide
Provide interpreting and translating services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAPOLIM003A - Provide interpreting and translating services
Description This unit covers the competency required to interpret and translate questions, requests and responses between policing English and Aboriginal English or a community language and explain departmental requirements in Aboriginal English or a community language.It also includes interpreting non-verbal behaviour in accordance with organisational policies, procedures and guidelines.This unit replaces PUALIO004B Provide interpreting and translating services.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to persons required to interpret and translate policing terms/requests/responses/questions in such a manner that communication is enhanced with members of a specific community.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Interpret/translate questions in policing terms into an appropriate questioning strategy in an appropriate language
  • Intent of questions is clarified with questioner
  • Feedback is given on appropriateness, effectiveness and progress of questioning
  • Answers to modified questions are obtained from informant or interviewee
       
Element: Interpret/translate responses, requests and complaints from community members into appropriate policing terms
  • Literal translation is provided and meaning is explained
  • Appreciation is supplied of the credibility of the information or seriousness of the request or complaint, reasons for supplying the information or making the request or complaint, and any relevant circumstances to take into account in interpreting it
  • Questions are asked of informant when necessary to clarify responses or to check understanding
       
Element: Interpret/translate organisational policies and procedures, requests and requirements into an appropriate language
  • Organisational policies and procedures, requests and requirements are conveyed to appropriate community members in a manner likely to secure acceptance
  • Reasons for the request or requirement are explained in terms understandable to the community
  • Status of the request or requirement is explained
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

ensure each party to the communication receives a clear and accurate understanding of the positions, claims or views of the other.

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time in a range of actual or simulated workplace environments.

Specific resources for assessment

Access is required to:

either an assessor fluent in the language in question or elaborate structured assessments that compare known behaviour with the descriptions of behaviour provided independently by the interpreter.

Method of assessment

This unit may be assessed with the following unit/s:

PUAPOLIM001A Assist police with members of a culturally specific community

PUAPOLIM002A Promote public safety objectives by liaison with a culturally specific community.

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

achieve rapport

fluency in English

fluency in Aboriginal English or a community language

Required Knowledge

departmental interview policy and procedure

differences between European and Indigenous question and answer styles

legal and policing terminology

organisational policies, procedures and guidelines (such as relevant legislation; operational, corporate and strategic plans; operational performance standards; operational policies and procedures; organisational personnel and occupational health and safety practices and guidelines; organisational quality standards; organisation's approach to environmental management and sustainability)

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Appropriate language includes:

Any Aboriginal or Torres Strait Islander language including Torres Strait Creole (broken) and Kriol

Any language other than English

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Intent of questions is clarified with questioner 
Feedback is given on appropriateness, effectiveness and progress of questioning 
Answers to modified questions are obtained from informant or interviewee 
Literal translation is provided and meaning is explained 
Appreciation is supplied of the credibility of the information or seriousness of the request or complaint, reasons for supplying the information or making the request or complaint, and any relevant circumstances to take into account in interpreting it 
Questions are asked of informant when necessary to clarify responses or to check understanding 
Organisational policies and procedures, requests and requirements are conveyed to appropriate community members in a manner likely to secure acceptance 
Reasons for the request or requirement are explained in terms understandable to the community 
Status of the request or requirement is explained 

Forms

Assessment Cover Sheet

PUAPOLIM003A - Provide interpreting and translating services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAPOLIM003A - Provide interpreting and translating services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: